Contact

FAQ

Audio

I don't hear anything

Avatars

Ready Player Me Avatars

Mobile Devices

Page is not loading

Performance Issues

Experience is not smooth

Voicechat

Enable Microphone Permissions

Change Microphone/Speaker Device

VR

How to use VR?

About the FAQ

Find answers to issues or questions you encouter while using a RAVE ENGINE Metaverse Experience.

I don't hear anything

  • - Make sure your Browser is not muted by looking for a little speaker icon inside the Tab. Right click the tab and choose "Unmute Website"

Ready Player Me Avatars

Use the Ready Player Me Avatar Generator to create your custom Avatar. Open the Menu by pressing "M" and choose "Avatar Generator".

Your Avatar will be saved.

Page is not loading

screenshot wih error message

If a 3D space fails to load and you see the error message above it probably means that your device is running out of volatile memory. Closing apps and browser tabs often fix it.

Experience is not smooth

  • - Open the Menu (M) and change the Graphic Mode to "Low"

  • - Try closing other tabs

  • - Try closing other computationally intensive applications (3D Software, Photoshop, ...)

  • - If you're using a laptop, plug in your charger

Enable Microphone Permissions

Click on the little lock icon next to the URL Bar and enable microphone permissions.

Change Microphone/Speaker Device

Click on the little lock icon next to the URL Bar and change the Microphone or Speaker dDevice.

How to use VR?

If you're visiting a RAVE ENGINE Experience via a VR Capable Device (Oculus Quest, Vive) - Open the Menu and click on "Enter VR Mode".